Case Study: Kettlewell Colours accelerates US growth with Intersoft Intelligent Shipper

How Intersoft is helping Kettlewell Colours manage rapid US growth

Kettlewell Colours, an online fashion retailer, had been using Intersoft’s Intelligent Shipper since 2018, but rapid growth in the US market and pandemic-related delays made its existing Royal Mail International setup too slow to cope. Deliveries that once took around five days were stretching to as long as three weeks, creating an urgent need for an additional carrier and faster shipping operations.

Intersoft integrated DHL Express into Kettlewell Colours’ delivery workflow through its Intelligent Shipper platform and carrier management API, using its DHL Fast Track partner status to get the retailer live in just days. The result was a highly automated shipping process that generates labels and paperwork automatically, flags address errors, and supports free UK returns labels, helping Kettlewell Colours focus on fulfillment while Intersoft handled multi-carrier shipping.

Kettlewell Colours

John Nicholson

Owner