Case Study: Biscuiteers achieves faster, scalable shipping with Intersoft Intelligent Shipper

Biscuiteers ecommerce shipping grows 902% with Intersoft Intelligent Shipper

Biscuiteers, a British artisan biscuit baker, needed a more efficient way to manage growing ecommerce shipping volumes as demand for its luxury iced biscuits surged. The company was manually uploading delivery information into multiple carrier systems, and needed a scalable multi-carrier solution to support its preferred delivery partners while maintaining a smooth customer experience. Intersoft provided its Intelligent Shipper® product to help streamline the process.

Intersoft implemented Intelligent Shipper® to integrate Biscuiteers’ ecommerce platform with Royal Mail, DPD and DHL, automating shipment data transfer, label printing, bulk uploads and reporting. The solution helped Biscuiteers scale from 6,800 orders per month to 69,000 per month, while reducing administrative effort and enabling flexible delivery options and on-time fulfilment.

Biscuiteers

Lauren Juster

Senior Digital Marketing Manager