Case Study: Omnidian reduces onboarding time and expands workforce diversity with Interplay Learning

Omnidian - Customer Case Study

Omnidian, a nationwide solar asset management company, needed to train remote agents to perform knowledgeable over-the-phone system troubleshooting and remote installation assessments. However, most new hires had little hands-on solar experience, and the onboarding process was slow, academic, and heavily dependent on senior experts as trainers. To address this, Omnidian turned to Interplay Learning and its SkillMill™ Solar Catalog.

Interplay Learning implemented a digital training program using 3D simulations and VR to give agents virtual hands-on experience with solar basics like inverters and wiring. The result was a 50% reduction in onboarding and training time, less reliance on internal experts, and a more diverse talent pipeline with improved job-ready skills and more accurate remote assessments.

Omnidian

Adam Powers

Omnidian