Case Study: Large Claims Integrity Company achieves control and trust in hybrid workforce with Interguard Software

Large Claims Integrity Company - Customer Case Study

Large Claims Integrity Company, a provider of services to the health insurance industry, faced a pandemic-driven shift to hybrid work that left managers worried about compliance and productivity when employees worked from home. Leadership needed a way to prove remote productivity, create fair productivity measures across varied office schedules, and have the ability to investigate individual issues — so they turned to Interguard Software for an employee-monitoring and insider‑risk solution.

Interguard Software delivered integrated monitoring that fed data into the company’s visualization platform, enabling case-building and customized reports. With accurate, complete visibility, executives felt confident keeping hybrid work (helping retain staff and improve hiring competitiveness), managers gained team-specific access to identify and resolve unproductive behavior quickly, and the company can now generate targeted reports and evidence to support investigations.