Case Study: Rush Memorial Hospital Achieves Clean Claims and Revenue Recovery with iNTERFACEWARE Iguana

Rush Memorial Hospital ensures consistent revenue recovery with Iguana

Rush Memorial Hospital, a 25-bed general medical and surgical hospital in Rushville, Indiana, faced the challenge of revenue recovery through clean claim submission. Incomplete claims could delay or deny reimbursement, so the hospital needed a more reliable billing process. iNTERFACEWARE’s Iguana integration engine was used to help address this need.

iNTERFACEWARE implemented Iguana to query data from the hospital’s EMR and file system, detect missing documentation, and trigger alerts four days before claims were sent for processing. Once complete, the system formatted the information and securely transferred it via SFTP to the third-party claims processor. The result was more complete claims submitted on time, helping Rush Memorial Hospital recover revenue and ensure reimbursement for services provided.

Rush Memorial Hospital

Elvin Vivares

System Administrator