Case Study: Flowroute achieves real-time insights and scalable event-data analytics with Interana

Flowroute Gains Rapid Insight with Interana

Flowroute, a fast-growing Seattle-based IP carrier and the world’s first pure SIP-certified carrier, was struggling to turn its massive stream of daily call detail records (over 2 billion events) into timely insight. Its existing analytics stack couldn’t scale—simple queries took hours, non-technical teams depended on engineers for reports, and delays hindered product, operations, finance, marketing decisions and regulatory filings.

Implementing Interana in weeks gave Flowroute a unified, time‑centric event analytics hub that delivers real‑time behavioral analysis, one‑click cohorts, prebuilt metrics/sessions/funnels, and self‑service dashboards (about 50 metrics) for business users. The result: eliminated a reporting backlog, faster FCC reporting and fraud detection, better cross‑team transparency, cost savings by avoiding extra staff or hardware, and confidence that analytics will scale with the company’s continued growth.

Flowroute

Adam Su

Data Scientist