Case Study: Marzocchi s.p.a. distributes spare parts catalogues with Interactive SPares

Marzocchi chooses Interactive SPares for its spare parts

Marzocchi s.p.a., the bicycle and motorcycle suspension manufacturer, needed an internet-based tool to give its customer service centers access to technical information such as workshop manuals, spare parts catalogues, and product specifications. Interactive SPares provided the platform used to manage and present this spare parts information.

Interactive SPares implemented an interactive spare parts catalogue that could be adapted for different media and used by service centers to consult assembly instructions, spare parts data, and workshop manuals. The solution gave Marzocchi s.p.a. an advanced tool for supporting customer service operations and ordering shock-absorber spare parts through the iSP web platform and offline.

Marzocchi s.p.a.