Case Study: Gima s.p.a. streamlines spare parts catalogues and reduces downtime with Interactive SPares

Gima s.p.a. slashes spare parts catalogue creation time with Interactive SPares

The customer, Gima s.p.a., a multinational packaging and automation company, faced the challenge of needing to rapidly update product documentation and spare parts catalogues for its highly customized machines. Their main objective was to reduce machine down-time for clients. To address this, Gima turned to the after-sales IT solutions from the vendor, Interactive SPares.

Interactive SPares implemented its software, which allowed Gima to configure interactive spare parts catalogues for every machine serial number and publish them online. Key features like Autotag™ helped quickly convert existing archives, while integration with CAD systems saved the planning department significant resources and time. The solution drastically slashed the time required to create new catalogues, achieving Gima's goal of reducing client machine down-time.

Gima s.p.a.