Case Study: Independent Living Centre NSW achieves safer, always-on IT with Interactive

Independent Living Centre keeps customers on top with Interactive

The Independent Living Centre NSW, an impartial provider of assistive technology advice, needed to safeguard its vital information portal, which is visited by 450,000 people annually. The organisation sought externally managed IT services, including servers, storage, backup, and a comprehensive disaster recovery strategy to ensure uninterrupted access. They partnered with vendor Interactive for a managed cloud solution.

Interactive implemented a tailored package of fully managed servers, storage, and backup systems, all accessible via its secure local cloud. The solution included a disaster recovery plan with multi-subscriber workstations. This ensured the website is always available, provided a two-hour response time for issues, and gave the organisation confidence its data is safe. Interactive made the Centre's IT cash flow more cost-efficient and significantly enhanced its risk management.

Independent Living Centre

Goretti Kee

IT Manager