Case Study: IMCD Australia/NZ achieves reliable 24/7 data protection with Interactive Pty Ltd

IMCD keeps customers on top with Interactive

IMCD Australia, a distributor of specialty chemicals and food ingredients, sought to minimize business risk and reduce its reliance on internal IT resources. Their challenge was to ensure seamless data integrity and manage critical systems, including their customer order portal. To address this, they partnered with vendor Interactive, which provided a solution involving managed services like a local cloud network.

Interactive implemented a tailored package including managed virtual servers, storage, backup, and a support team with a guaranteed two-hour response time. This solution provided IMCD with 24/7 system support, excellent reliability, and the flexibility to scale with their rapid growth. The partnership with Interactive safeguarded IMCD's online customer interface and delivered invaluable peace of mind by ensuring data is always available.

IMCD Australia

Suellen Evens

Commercial Manager