Interactions

Interactions provides Intelligent Virtual Assistants that seamlessly combine Artificial Intelligence and human understanding to enable businesses and consumers to engage in productive conversations. With flexible products and solutions designed to meet the growing demand for unified, multichannel customer care, Interactions is delivering significant cost savings and unprecedented customer experience for some of the largest brands in the world.

Case Studies

Showing 11 Interactions Customer Success Stories

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Fortune 50 Financial Services Company Transforms CX with Interactions IVA

Hyatt Saves $4.4 Million With Conversational Reservations Application

Hyatt Hotel Corporation logo

Automaker Engages with 2x More Customers Using Auto-Suggest AI

Leading Gift-Giving Retailer Delivers Unmatched Customer Experience Using Interactions’ Intelligent Virtual Assistant

Major Automotive Company Supports Agents with AI that Performs 10X Better

Large Telecommunications Company leverages Interactions to drastically improve their customer experience and reduce operational costs by millions

Major telecommunications provider reduces misroutes, improves security with Interactions

Srp Improves Self-Service Rates By More Than Double

SRP logo

TXU Energy Improves Call Containment By 18%

TXU Energy logo

Westar Energy Sees 80% Customer Satisfaction with Intelligent Virtual Assistant

Westar Energy logo

World-leading athletic brand uses Interactions IVA to deliver a premium customer experience

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