Case Study: Tufts Medicine achieves a unified digital hub and rapid access to critical information with Interact Software

Tufts Medicine - Customer Case Study

Tufts Medicine, a major New England healthcare provider with 2,000+ physicians and 1,116 licensed beds, needed a scalable digital hub to connect thousands of clinicians across multiple hospitals and ensure instant access to the resources and communications required for patient care. Interact was engaged to provide an intranet/employee experience platform to centralize information and support future growth.

Interact implemented an easy-to-use intranet that unites all employees with comprehensive search, a modern user experience, onboarding support and social features like peer-to-peer recognition. The Interact site now supports Tufts Medicine’s multi-hospital network—reaching 2,000+ clinicians and spanning 1,116 licensed beds—delivering faster access to crucial information, streamlined onboarding and improved staff efficiency and engagement.

Tufts Medicine