Case Study: TaxAudit.com achieves faster document searches and increased productivity with Interact Software

TaxAudit.com uses their intranet to take employee productivity to the next level

TaxAudit.com, part of TaxResources, Inc., is a leading U.S. tax audit defense firm serving millions of members with roughly 200 employees across multiple locations. The company struggled with fragmented document storage, heavy reliance on email, version-control problems, high network/storage/support costs, slow searches, and difficulty collaborating across distributed teams. To tackle these issues, TaxAudit.com selected Interact and implemented Interact's intranet platform.

Interact provided a centralized intranet where content managers maintain up-to-date tax and procedure documents, improving version control, search speed, and reducing email traffic and storage demands. The solution boosted collaboration with manager groups, blogs and a rewards system, drove employee engagement to more than 80% daily, and delivered measurable productivity gains and lower IT overhead for TaxAudit.com.

Taxaudit.Com

Matthew Estes

Director of Strategy