Lush - Customer Case Study

Global cosmetics brand Lush is about more than just soap. Passionate about providing ethical, cruelty-free products and campaigning for change, the organization needed a way to empower its dispersed, largely offline workforce to come together and get behind their mission: To create a cosmetics revolution to save the planet. However, not everyone had a licence for its existing SharePoint intranet, which required in-house developers to make changes and saw many staff interacting anonymously as “Store XXX,” rather than as individuals. Interact has offered a flexible, mobile-first solution that enables everyone to connect, be social, and live the values of Lush as brand advocates.