Case Study: iRhythm Technologies achieves 90% active-user engagement and managerial upskilling with Interact Software

iRhythm Technologies relies on Interact to help enhance its community and assist managerial upskilling

iRhythm Technologies, a digital healthcare company using wearable biosensing and cloud analytics to diagnose cardiac arrhythmias, needed a modern intranet as it scaled to roughly 1,300 employees. Working with Interact, the company accelerated the launch of ZioPulse (built on Interact) six weeks early during the COVID‑19 pandemic to provide a centralized platform for company communications and managerial support.

Interact implemented ZioPulse as a category-based intranet with a Manager Toolbox, governance structure, strategic plan, and a unified homepage to foster community, publish employee-requested materials, and support managerial upskilling. The solution saw strong adoption—visited by 90% of active users and 48,000 content-area visits in the first six months—earned visible leadership support at monthly All Hands, and is being enhanced further by the iRhythm team.

iRhythm Technologies