Case Study: iRhythm Technologies builds community and upskills managers with Interact Software

iRhythm Technologies reaches 90% active-user visitation with Interact Software

The customer, iRhythm Technologies, a digital healthcare company, faced a critical communication challenge as its rapid growth to nearly 1,300 employees rendered email ineffective. This created an urgent need for a centralized intranet solution, a need accelerated by the COVID-19 pandemic. The vendor, Interact Software, provided the platform for their intranet, named ZioPulse.

The solution implemented by Interact Software was launched ahead of schedule. It successfully created a centralized information hub and fostered a sense of community. The measurable results were significant, with the intranet visited by 90% of active users and accruing 48,000 content area visits within its first six months. Interact Software provided iRhythm with a vital platform that gained strong support from company leadership.

iRhythm Technologies