Case Study: Sheetz unites 21,000+ employees and boosts engagement with Interact Software's intranet BOB

Interact's intranet software helps unite over 21,000 Sheetz employees, driving engagement and connectivity

Sheetz, a fast-growing family-owned convenience retailer with more than 600 stores and over 21,000 employees, faced an inaccessible legacy intranet with poor architecture, siloed access, and a billboard-style design of buttons and bulleted lists. They partnered with Interact to modernize employee communications using Interact’s intranet platform, BOB, to better connect frontline and remote workers.

Interact redesigned and launched BOB to reduce digital friction, host a COVID-19 Resource Center, push broadcasts to employees’ cellphones, and publish regular video content. The Interact implementation drove a 13% increase in site visits and a 27% increase in page views year‑over‑year, kept employees informed during the pandemic, and boosted engagement across Sheetz’s 21,000+ workforce.

Sheetz

Sheetz