Case Study: AMS (global workforce solutions company) drives employee experience and boosts engagement with Interact Software's MyAMS intranet

Interact helps AMS to drive its employee experience and sustain a positive company culture

AMS, a global workforce solutions company (7,000+ employees, 10,000–25,000 intranet users), was struggling with a legacy SharePoint intranet that produced clumsy navigation, hard‑to‑edit content, accessibility issues, outdated design and low engagement—hindering communications and company culture. AMS engaged Interact to overhaul its intranet and drive a better employee experience through the MyAMS platform.

Interact implemented a people‑centred MyAMS with simple, objective‑based menus, an apps bar for easy access to third‑party systems, and a frequently updated homepage as the primary communications channel. The Interact solution delivered measurable impact: analytics show rising adoption and habitual use, the annual YourAMS Pulse Survey became much quicker and easier to complete, and internal emails were dramatically shortened as details were moved into MyAMS.

AMS