Case Study: Domino’s achieves unified mobile employee communication and engagement with Interact Software

Employees and franchisees rely on Interact to deliver a better future through food people love

Domino’s is a multinational pizza chain with more than 15,000 outlets in over 90 countries and thousands of corporate employees and franchisees. Faced with a dispersed, diverse workforce, Domino’s needed a mobile-enabled solution to connect frontline and office-based staff and to tailor communications for distinct internal groups; they engaged Interact to address this challenge.

Interact designed and launched a mobile-first internal communications platform to bring the brand to life and connect every user with important, targeted communications. The Interact solution now supports 25,000–50,000 users across Domino’s 15,000+ outlets worldwide, helping align franchisees and employees and underpinning operations that serve over 1 million customers daily.

Domino’s

Thomas Fredon

Logistics Director