Case Study: AMS improves employee experience with Interact Software

AMS improves employee experience for 7,000 employees with Interact

AMS, a global workforce solutions firm with over 7,000 employees, faced significant challenges with its outdated SharePoint intranet. The platform was difficult to use, had clumsy navigation and limited reporting, and suffered from low employee engagement. This poor experience was damaging company culture and internal communications. To address this, AMS partnered with Interact Software to overhaul its employee experience platform.

Interact implemented a new intranet, MyAMS, designed to be personal, intuitive, and relevant. The solution featured simple menus, an apps bar for third-party systems, and a frequently updated homepage to serve as the primary communication channel. The results were highly positive: the annual employee engagement survey was completed much more quickly, email content was dramatically reduced, and analytics showed strong adoption of the new site as a trusted information source.

AMS