Case Study: Shoe Sensation improves omnichannel shopping and checkout performance with Interact One

Shoe Sensation boosts page load speed by 25% with Interact One

Shoe Sensation, a footwear retailer, faced significant challenges with its Magento 2.3 platform, which was overwhelmed by technical debt, poor performance, and a faulty buy online, pick up in-store (BOPIS) checkout process that hurt conversions. They enlisted the Magento expertise of Interact One to stabilize the site, correct these issues, and provide reliable long-term maintenance and support.

Interact One stabilized the site by resolving critical bugs and then upgraded the platform to Magento 2.4.2. They optimized the UX/UI and checkout flows, significantly improved the BOPIS experience, and implemented Unirgy uRapidflow to automate inventory management. The results for Shoe Sensation included a 25% increase in page load times, a reduction in cart abandonment, and a more competitive omnichannel experience, allowing them to better rival large retailers.

Shoe Sensation