Case Study: Nemo Tile & Stone achieves real-time inventory accuracy with InteractOne

Nemo Tile & Stone eliminates out-of-stock orders with Interact One

Nemo Tile & Stone, a tile and stone retailer, faced significant challenges due to an unreliable connection between their Magento storefront and Epicor ERP. This caused inventory to not sync in real time, leading to customers frequently ordering out-of-stock products. They partnered with InteractOne to stabilize the Magento to Epicor integration and achieve accurate, real-time inventory data.

InteractOne resolved the underlying integration issues and built custom Epicor connections tailored to the client's catalog. This ensured real-time inventory syncing, which drastically reduced out-of-stock orders and improved the customer experience. Additionally, InteractOne provided ongoing Magento maintenance, resulting in a faster, more secure site and reliable ongoing support for the retailer.

Nemo Tile & Stone