Case Study: Medals of America achieves a stable, high-performing Magento 2 storefront with InteractOne

Medals of America eliminates site crashes and boosts ribbon revenue with Interact One

Medals of America, a military apparel and gear retailer, was struggling with an over-customized and unstable Magento 2 website that frequently crashed, leading to high cart abandonment rates. They engaged the Magento agency InteractOne to rebuild their eCommerce platform to resolve these severe performance and stability challenges.

InteractOne delivered an entirely new Magento 2 website, cleaning up legacy code, removing unnecessary extensions, and simplifying the frontend for better manageability. The results included the elimination of site crashes, significantly improved load times, and a reduction in cart abandonment. Furthermore, optimizations to custom product builders increased related revenue, and InteractOne’s training empowered Medals of America’s internal team to confidently manage the new, stable platform.

Medals of America