Case Study: Fawn Shoppe boosts mobile conversion and restores Magento control with InteractOne

Fawn Shoppe more than doubles mobile conversion rate with Interact One

Fawn Shoppe, an online children's apparel boutique, was struggling with a heavily customized and non-responsive Magento theme. The broken code had disabled core Magento functionality, preventing the internal team from managing the site via the admin panel. They partnered with vendor Interact One for a Magento upgrade and UX/UI redesign to resolve these issues and restore a stable, manageable platform.

Interact One delivered a solution by replacing the faulty theme with a new, responsive custom Magento theme. This restored full admin functionality and implemented a mobile-first design. The results were significant: the mobile conversion rate more than doubled from 1.31% to 2.82%, monthly mobile transactions and revenue more than quadrupled, and the client regained full control over site updates without developer reliance.

Fawn Shoppe