Case Study: CareFirst BlueCross BlueShield boosts employee engagement with Interact One's custom Shopify employee store

CareFirst BlueCross BlueShield boosts employee engagement with Interact One’s onshore Shopify build

CareFirst BlueCross BlueShield needed to migrate its outdated Yahoo employee store to a more secure and user-friendly platform. They partnered with the vendor Interact One, a Shopify development agency, to build a custom employee store that required strict security compliance, Single Sign-On (SSO) access, and a unique internal payment workflow.

Interact One delivered a custom Shopify solution, developing two proprietary apps to handle SSO and a "pay by business unit" checkout. The project, built entirely by an onshore team, included Shopify POS integration and comprehensive training. The results included a significant increase in order volume, higher employee engagement, and an improved user experience, providing a secure and scalable internal store.

CareFirst BlueCross BlueShield