Case Study: Allied Universal scales training and improves retention with Intellum

Allied Universal boosts course completions to 585K+ per month with Intellum

Allied Universal, a major global security and facility services provider, faced the complex challenge of training a massive, geographically dispersed workforce with highly varied and compliance-driven needs. Their previous instructor-led and on-the-job training methods, tracked by an insufficient internal system, could not scale efficiently. To address this, they partnered with vendor Intellum to implement its Learning Management System (LMS) as the foundation for their new blended training platform, The EDGE.

The solution from Intellum provided 24/7 access to a mix of virtual and traditional training methods, automated compliance tracking, and integrated with their scheduling systems. The results were significant, with monthly course completions skyrocketing from 10,000 to over 584,000. The platform also saved approximately 73,000 administrative hours, contributed to employee and client retention rates far above industry averages, and enabled the company to manage learning for over 273,000 active users with a single admin.

Allied Universal