Case Study: TradePort achieves streamlined reverse logistics and accurate inventory control with IntelliTrack WMS RF Professional

Warehouse Management System Simplifies Reverse Logistics

TradePort, a Somersworth, NH–based reverse logistics specialist that recovers and resells consumer electronics, was struggling to scale due to poor inventory control: unexpected stockouts, sales of items not actually in stock, incomplete shipments, knowledge stored in employees’ heads, slow order assembly and frequent customer complaints. To address these issues TradePort engaged IntelliTrack and implemented the IntelliTrack Warehouse Management System (WMS) RF Professional with barcode-driven workflows.

IntelliTrack deployed a customized WMS with six workstations, four mobile devices, scanners, barcode printers and an SQL database integrated with ChannelAdvisor/ShipWorks, plus tailored inspection screens, dual-barcode labels, profitability reporting and recycling controls. After a six‑month rollout (and 18 months in operation) TradePort reports smoother workflow, faster pick/pack/ship cycles, elimination of manual vendor email imports, real‑time inventory and custom reporting, consistent 24‑hour turnaround and maintained Top Seller status on eBay with 99+% positive feedback — improvements made possible by IntelliTrack’s solution.

TradePort

Dave Marino

Director of Operations and Logistics