Case Study: University of North Carolina School of the Arts achieves weeks-to-minutes late-return approvals with Intellistack

University of North Carolina School of the Arts - Customer Case Study

The University of North Carolina School of the Arts is a top-ranked conservatory serving high school, undergraduate, and graduate students across disciplines like dance, drama, filmmaking, and music. One cumbersome administrative task was the late return-to-campus approval: a PDF form that had to be physically passed between a student and two deans and then hand-delivered to the Registrar’s Office, creating delays and heavy manual work.

Using Formstack, UNCSA replaced the paper PDF with an online form that uses Conditional Logic to gather the right information and automatically route requests to the appropriate approvers. The digital workflow eliminated manual signatures and hand-delivery, cutting approval time from weeks to minutes and streamlining record keeping for administrators.

University of North Carolina School of the Arts