Case Study: Azusa Pacific University achieves 1-week faster student background-check processing with Intellistack

Streamline Requests for Student Background Checks

Azusa Pacific University, a comprehensive Christian university near Los Angeles, needed to streamline employer requests for student background information. Employers submitted complicated PDF forms by email or fax, then the Undergraduate Enrollment Services Center manually polled multiple departments and compiled responses into a final PDF — a clunky process that took at least two weeks and often produced lost email threads and bottlenecks.

By replacing the PDFs with a simple online form and using Forms Workflows to alert departments, APU automated data collection and sent uploads to Formstack Documents to generate final PDFs on university letterhead. The new process eliminated long email threads, reduced manual data entry, improved tracking, minimized bottlenecks, sped up completion by about one week, and helped place students into jobs faster.

Azusa Pacific University

Kow Samman

Productivity Solutions Manager