Case Study: SmartFile achieves streamlined data collection and significant time and cost savings with Intellistack

SmartFile - Customer Case Study

SmartFile is an Indianapolis-based tech company that provides secure file-sharing and FTP solutions on an open-source API, serving thousands of users from Fortune 500s to solo entrepreneurs. To maintain high uptime, fast transfers and responsive customer support, the team needed a faster, more user-friendly way to gather client feedback, capture leads and run promotions without building HTML forms from scratch.

By adopting Formstack, SmartFile can rapidly create forms, display and analyze responses easily, and deploy marketing and contest sign-ups without developer time. The result: quicker form deployment, better data-driven support prioritization, and tangible savings in time and cost—helping the company capture leads and streamline workflows more effectively.

SmartFile

Patrick Tarpey

Communications Coordinator