Case Study: Aberdeenshire Council achieves rapid, no-code form deployment and frees two full-time staff with Intellistack

Scotland Council Makes Form Building a Team Effort

Aberdeenshire Council, the local government serving roughly 236,000 residents in northeast Scotland, needed a faster way to build the many online forms residents use to pay rents and fines, apply for permits, report changes of address, and more. Their web developers were spending excessive time coding and fixing forms from a previous provider, creating delays and added subscription and development costs.

Switching to Formstack let non-technical staff design and deploy forms in days with minimal training, restoring developer time for other projects. The council estimates the change freed up at least two full-time staff, improved workflow and usability, and delivered a more efficient, cost-effective process for serving residents.

Aberdeenshire Council

Paul Brown

Aberdeenshire Council