Case Study: The University of Tennessee Medical Center achieves paperless, HIPAA-compliant healthcare workflows with Intellistack

Sarah Digitizes Healthcare Workflows for Back Office Staff

The University of Tennessee Medical Center needed a better way to collect data from outside affiliates and manage complex intake and physician order workflows without relying on paper, fax, and email. Using Intellistack’s Formstack product, the operations team set out to digitize these back-office healthcare processes while maintaining HIPAA compliance.

Intellistack helped the medical center implement digital forms and e-signatures so orders and intake information could be submitted, routed, and stored electronically. The result was eliminated paper, streamlined processes, maintained compliance, and empowered office staff, giving the team a more reliable workflow and reducing the risk of lost or breached information.

The University of Tennessee Medical Center

Sarah Galyon

Operations Manager