Case Study: Nebraska Department of Roads achieves reliable, professional online forms with Intellistack

Nebraska Department of Roads - Customer Case Study

The Nebraska Department of Roads (NDOR), led by web officer Barb Biffle Bennett, needed a more reliable form-building solution after repeated issues with their previous vendor. A critical outage during a conference registration and a lack of product updates and responsive support prompted NDOR to find an alternative.

NDOR adopted Formstack for its professional form styles, easy recreation of existing forms, and responsive customer support. The agency now uses Formstack for community surveys, vehicle and transportation permit applications, event registrations, and feedback—gaining greater reliability and service and planning to expand form usage across the department.

Nebraska Department of Roads

Barb Biffle Bennett

Web Officer, The Nebraska Department of Roads