Case Study: Coastal Cloud streamlines digital healthcare workflows with Intellistack

JoAnne Creates Exceptional Digital Healthcare Experiences

Coastal Cloud, a platinum Salesforce consulting partner focused on healthcare, faced major digital engagement challenges during the pandemic. Healthcare clients were relying on paper, phone calls, emails, and spreadsheets to coordinate staffing and patient workflows, making it hard to move quickly and deliver a better user experience. Coastal Cloud used Intellistack, via Formstack, to help digitize these processes.

Intellistack helped Coastal Cloud implement a streamlined solution in just four days, replacing disconnected spreadsheets and missed messages with a more efficient system. The result was faster launches, easier-to-use workflows for both patients and staff, and better client experiences—helping Coastal Cloud eliminate paper and empower teams to get up and running quickly.

Coastal Cloud

JoAnne King

Healthcare Advisory Services Director