Case Study: MyTruckBuddy achieves 16x faster form building and quicker customer estimates with Intellistack

How MyTruckBuddy Iterated on Data Capture with Formstack

MyTruckBuddy is a locally owned moving company in Washington, DC founded by Chris Jolma that grew out of a simple Craigslist ad. The business struggled with a cumbersome on‑board form builder that made it slow and difficult to collect consistent, scannable customer information; ambiguous questions and lengthy update cycles led to poor estimates, lost time, and a weaker ability to respond quickly in a competitive market.

By switching to Formstack, MyTruckBuddy gained a flexible, fast form builder with powerful logic to hide irrelevant fields, allowing the team to reorganize workflows and implement changes in minutes rather than weeks. Form building and testing now take about 1/16th the time, enabling rapid experimentation, better customer interaction (surveys/polls), faster, more accurate estimates, and a clear operational advantage—illustrated by adding a new field live during a management meeting.

MyTruckBuddy

Chris Jolma

Founder