Case Study: YMCA of Delaware saves $50K by automating contract workflows with Intellistack

Emily Fully Automates Contract Workflows and Saves $50K

YMCA of Delaware, a nonprofit operating across 10 locations in Delaware, needed a more flexible and efficient way to manage child care and camp forms, contracts, and other workflows without adding multiple software tools. The organization had already been using Intellistack’s platform for years, including Forms and Formstack for Salesforce, and recently added Documents and Sign to support its evolving needs.

Intellistack helped YMCA of Delaware automate contract workflows so members can receive, sign, and return documents electronically, with files saved back into Salesforce almost instantly. The nonprofit expects to save about $50,000 per year on forms for child care and camp, while also improving productivity, reducing manual work, and creating a better customer experience.

YMCA of Delaware

Emily Glading

Senior Director for Information Systems