Case Study: KleenMark achieves standardized HR processes and eliminates 2,000 email threads with Intellistack

Creating Standardized Processes for HR Management

KleenMark is a commercial cleaning and facilities services company with roughly 1,000 field employees. As the company grew, HR struggled to manage a high volume of new-hire requests submitted by email—an inefficient, unstandardized process that made tracking recruitment status and follow-up difficult.

Using Formstack, KleenMark built a mobile-friendly new-hire request form in under an hour that added hidden status fields, editable submissions, and a dashboard for tracking. The change eliminated nearly 2,000 email threads, standardized requests, and extended to e-signature disciplinary forms, Mailchimp-integrated onboarding, and a full training program built in Formstack—saving thousands in training costs and streamlining HR across departments.

KleenMark

Josh Haroldson

Marketing Manager