Case Study: CBS Construction achieves streamlined, paperless onboarding with Intellistack Workflows

CBS Construction - Customer Case Study

CBS Construction, founded in 1978, is a leading construction and maintenance contractor in Fort McMurray, Alberta, serving the oil sector with specialties in general contracting, industrial concrete, facility maintenance, and labor supply. The company faced a time-consuming, paper-based onboarding process—an in-person presentation and quiz—that needed to be standardized and streamlined to improve new-hire experiences and reduce HR workload.

CBS implemented Formstack Workflows to digitize onboarding and other processes (subcontractor prequalification, expense reports, asset tracking, vendor setup, purchase orders). The solution standardized required data capture, enabled editable approvals and routing to payroll, provided dashboard tracking and mobile access for remote managers, cut communication gaps and follow‑up time, and set the company on a path to convert all paper forms to online workflows.

CBS Construction

Harold Knutsen

Business Controls Manager