Case Study: SU Australia achieves faster, more efficient volunteer workflows with Intellistack

Andrew Saves Hundreds of Hours with the Formstack Platform

SU Australia, a nonprofit managing 8,500 volunteers and 500 events across eight states, was struggling with fragmented systems after merging multiple entities. Teams were using different CRMs, event tools, paper forms, and disconnected online forms, making it difficult to keep data organized and streamline volunteer workflows. SU Australia turned to Intellistack’s Formstack Platform to support its forms, documents, and e-signature needs.

Intellistack implemented a unified workflow that connected online forms, auto-filled documents, and digital signatures for processes like event registration and credit card applications. The result was a smoother, centralized system that is expected to save 35 to 40 minutes per credit card application, while reducing administrative work, improving event management, and freeing staff and volunteers to focus more on their mission.

SU Australia

Andrew Beavers

Solution Delivery Specialist