Case Study: AdventHealth achieves HIPAA-compliant rapid form deployment and improved security with Intellistack

How AdventHealth recovered from a data breach by transitioning to Formstack’s HIPAA compliant forms with some impressive results

AdventHealth, a 45‑year healthcare system with 80 hospital campuses, faced a major challenge after a 2017 security breach exposed a zero‑day vulnerability in their website form tool. Needing a fast, HIPAA‑compliant replacement that would not disrupt data collection or their upcoming rebrand, their IT and CRM teams evaluated vendors and selected Formstack.

Using Formstack’s drag‑and‑drop builder, AdventHealth launched over 400 secure forms systemwide in one day, migrated pre‑birth units to pre‑registration forms, and integrated forms with Salesforce and internal reporting via the Formstack API. The switch cut developer time dramatically, reduced the form management team to a single marketing employee, sped form turnaround from weeks to minutes, and improved patient engagement with email confirmations and notifications.

AdventHealth

Kevin Howell

IT Director for CRM