Case Study: a large New York emergency service increases readiness and reduces overtime with IntelliShift

Large New York Emergency Service Uses IntelliShift to Increase Readiness to Save Lives

The customer, a large New York emergency service, faced operational challenges including time-consuming paper vehicle inspections, a lack of fleet visibility, and delayed response times. They partnered with IntelliShift to implement a unified fleet operations platform to increase safety, readiness, and their ability to respond to emergency calls.

By utilizing IntelliShift's platform, which includes Telematics, Inspect, and Vehicle Service modules, the EMS digitized its processes. This solution saved 15 minutes per vehicle inspection, increasing call capacity and reducing overtime. IntelliShift also enabled a 35% reduction in maintenance costs and provided the real-time visibility needed to prevent vehicle issues, contributing directly to the organization's life-saving mission.