Case Study: D&J Service improves passenger safety and efficiency with IntelliShift

D&J Service Optimizes Passenger Safety and Business Efficiency with Connected Data

D&J Service, a family-owned passenger transportation provider serving OPWDD day centers, adult day care centers, and hospitals in the greater New York area, needed better visibility into its nearly 200-vehicle fleet. Before partnering with IntelliShift, the company relied on spreadsheets, pen and paper, and other outdated processes that made it difficult to track vehicle locations, monitor driver behavior, and prevent safety and service incidents.

With IntelliShift’s connected platform, D&J Service connected GPS tracking, dash cam video, telematics, and vehicle service data to improve safety, compliance, and maintenance. The result was a 20% decrease in preventable accidents, a 15% reduction in insurance costs, and a 10% reduction in fuel consumption, while also helping exonerate drivers from false claims and improve training and operational efficiency.