Case Study: Baymont Inn & Suites restores nonstop hot water with Intellihot iQ1001

Intellihot’s crew steps in at midnight to rescue hotel

Baymont Inn & Suites in Gatlinburg, TN, a 69-room, six-floor hospitality property, faced an urgent challenge when both of its boilers failed around midnight, leaving guests without hot water. The hotel needed an immediate solution to avoid disrupting morning operations, and Intellihot Inc. was brought in to help, along with its mechanical contractor, Boiler Room Express.

Intellihot Inc. supplied emergency hot water service to keep the hotel running for 44 hours while the old equipment was removed and replaced with a single iQ1001 zero-storage system. The result was uninterrupted hot water through the change-out, improved reliability, and a compact 1,000,000 BTU/hr solution that eliminated the aging boilers and storage tank.

Baymont Inn & Suites

Bhula

Owner