Case Study: DoubleTree by Hilton Hotel achieves endless hot water and eliminates storage tank risk with Intellihot

DoubleTree by Hilton Hotel - Customer Case study

DoubleTree by Hilton Hotel Columbia, a busy 152-room hospitality property in Columbia, Maryland, needed to replace its domestic hot water system after a leaking 1,000-gallon storage tank threatened operations. The hotel relied on two boilers and storage to serve high-demand amenities like a pool, restaurant, laundry, and event space, so a failure could have caused major service disruption and lost revenue. Intellihot Inc. provided a tankless hot water solution using two iQ1001 units.

Intellihot Inc. installed the two iQ1001s as a seamless, drop-in replacement that eliminated the need for storage altogether. The new system delivered 2,000,000 BTU/hr with zero gallons of storage, reducing leak risk while providing endless hot water and maintaining guest service. The tankless setup also improved efficiency by heating water on demand and reducing wasted energy, space, and maintenance concerns.

Doubletree by Hilton Hotel