Case Study: Baymont Inn and Suites – Gatlinburg, TN restores uninterrupted hot water with Intellihot

Baymont Inn and Suites – Gatlinburg, TN restores hot water in 44 hours with Intellihot

The Baymont Inn and Suites in Gatlinburg, TN, a 69-room hotel, faced a critical challenge when both of its aging boilers failed at midnight, leaving guests without hot water. The hotel needed an immediate and reliable solution to avoid disappointing its customers. Vendor Intellihot Inc. was contacted to provide emergency service and a permanent replacement.

Intellihot's mechanical contractor arrived within an hour, using a trailer powered by Intellihot iQ251 units to supply uninterrupted hot water for 44 hours. The vendor then permanently replaced the old system with a single Intellihot iQ1001 unit. The result was a complete resolution of the crisis and a satisfied customer who already had Intellihot equipment at another property.

Baymont Inn and Suites – Gatlinburg, TN