Case Study: CVS Health reduces shipping spend with Intelligent Audit

with a technological backbone that was versatile enough to meet the changing needs of the company moving forward

CVS Health, a major pharmacy and retail company, faced significant challenges in managing its vast shipping network, including high costs, recurring fees, and a lack of visibility into its supply chain operations. They partnered with Intelligent Audit for its freight audit and spend optimization services to identify the root causes and gain control over their shipping spend.

Intelligent Audit implemented its technology and analytical services to perform deep analyses of CVS’s data, optimizing distribution center footprints and ship-from points. The solution provided comprehensive reporting and white-glove support, enabling CVS to quickly leverage data for decision-making. As a result, CVS immediately reduced its cost-per-shipment and projected substantial annual savings. They also diversified their carrier mix, potentially saving up to 40% on shipments by using regional carriers, and optimized shipping methods to reduce costs without impacting customer delivery times.

CVS Health

John Gorda

Senior Director, Supply Chain Logistics Operation – Best Mile Transportation