Case Study: Petco achieves omni-channel fulfillment optimization with Intelligent Audit

Enabling PetCo's Omni-Channel Fulfillment

Petco, a leading pet specialty retailer, faced the complex challenge of optimizing its omni-channel fulfillment strategy. The company needed to leverage its network of distribution centers and brick-and-mortar stores to achieve faster, cost-effective shipping for ecommerce orders but lacked the data analytics tools to validate its approach or manage unique store capacity constraints manually. This led them to seek a technology solution from Intelligent Audit.

Intelligent Audit implemented its analytics platform, which used proprietary algorithms to analyze Petco's entire network. The solution dynamically assigned order capacities to stores, identified optimal shipping locations and carrier downgrade opportunities, and pinpointed areas for network expansion. As a result, Intelligent Audit enabled Petco to quantify potential savings and reductions in time-in-transit, providing the data-driven insights needed to efficiently scale their omni-channel fulfillment operations without significant upfront investment.

Petco

Christopher Fall

Manager Omni Fulfillment & Supply Chain Optimization