Case Study: a global retail company uncovers hidden shipping fees with Intelligent Audit

Anomaly Detection Unveiled $1000+ in Hidden Fees

A global retail company faced a challenge after a carrier procurement process. Believing they had secured an all-inclusive, "apples-to-apples" rate from a new carrier, they instead experienced a sudden spike in costs from unexpected beyond charges. They turned to Intelligent Audit and its machine learning anomaly detection service to identify the source of these hidden fees.

Intelligent Audit's machine learning algorithms quickly detected the anomalous charges on the specific shipping lane, revealing the new carrier's rates were not all-inclusive. This insight allowed the procurement team to immediately address the issue and switch to a more transparent carrier. As a result, Intelligent Audit helped the customer resolve the problem swiftly, saving them thousands of dollars in potential future fees.