Case Study: Trinity Industries, Inc. achieves 70% straight-through accounts payable processing and 90%+ vendor adoption with IntelliChief

Trinity Industries, Inc. - Customer Case Study

Trinity Industries, Inc., a diversified industrial company, faced a fragmented, highly manual Accounts Payable function across multiple plants that caused slow invoice processing, SOX compliance risks, and poor scalability. To standardize and automate AP, Trinity selected IntelliChief’s Enterprise Content Management platform and Intelligent Accounts Payable Automation to reduce manual data entry, integrate with ERP systems (Infor LX/Oracle EBS), and improve overall P2P efficiency.

IntelliChief implemented OCR capture, workflow routing, automated 2–4-way matching, compliant archival, and a vendor-facing inbox to centralize documents and drive straight‑through processing. As a result, Trinity achieved 60–70% STP on invoices, reached over 90% vendor adoption in 6–8 weeks, cut AP headcount from 50 to 15 within eight months, and reduced average invoice processing time from 10 days to 3 days—delivering stronger visibility, fewer duplicate payments, and improved compliance.

Trinity Industries, Inc.

Mai Madorran

Financial System Analyst