IntelliChief
24 Case Studies
A IntelliChief Case Study
Stainless Foundry, a 260-employee Milwaukee foundry using B&L Odyssey ERP, faced slow, paper-driven order-to-cash processes with poor visibility, lengthy cross-department review steps, and high paper-handling costs. After evaluating vendors, they selected IntelliChief to replace manual workflows with a paperless process management solution that would integrate with their ERP and capture emailed, faxed, or mailed orders.
IntelliChief implemented integrated document capture and automated workflow tied to B&L Odyssey, validating and routing complete electronic order packets to engineering, quality, production and customer service while automating tasks like new-customer setup, pricing checks and credit reviews. The IntelliChief solution halved Stainless Foundry’s production lead time, reduced lost orders and customer complaints, improved order visibility, and delivered ROI within a year.
Steve Cooke
Vice President of Sales & Marketing